One vital point of differentiation is the HDS ability to provide corporate clients with comprehensive vertically integrated in-house services to develop, manage and market corporate branded merchandise programs and projects.
These services include:
- In-house Marketing / Creative Services for design and creative support in merchandising, custom product, packaging and promotion development, online / print catalogs, and eStore look and feel
- In-house art & digitizing
- In-house embroidery with state-of-the-art TAJIMA embroidery machines
- In-house, state-of-the-art, automatic screen-printing presses
- eCommerce – custom site development
- Merchandising – hard and soft goods
- Global Sourcing & Supply Chain Management to support compliance and safety
- Distribution & Custom Fulfillment
These in-house and turnkey services, from marketing development to fulfillment, allow us to respond to client needs more effectively and efficiently, while also helping clients to create, maintain and build brand integrity, loyalty and equity.
Marketing Development / Creative Services
HDS looks at branded merchandise as an integral part of your corporate marketing strategies ¬– both internal and external. To us, it’s a communications medium that strategically and purposefully supports your brand by creating a tangible, three-dimensional emotional connecting point between your brand and your audiences. As a result, we become an extension of your Brand Communications staff to support your business needs, whether the goal is to brand or promote, motivate or reward, or uniform and outfit.
HDS’ Creative Services group and in-house equipment then permit us to bring ideas, innovation and integrity to life in meeting your needs. Understanding and upholding identity (logo) standards, custom artwork and packaging, print / online catalog and eStore design, and digital photography are just a few of the full-service capabilities we can offer.
In-house Embroidery & Screen-printing
HDS owns and operates the newest and most technologically advanced TAJIMA embroidery equipment, as well as state-of-the-art automatic screen-printing presses. Our digitizing and networking system allows us to supply the highest quality work and we can embroider large orders on short notice.
HDS has invested significantly in developing one of the most technologically advanced eCommerce platforms to best address the needs of the marketplace and our clients. The HDS dedicated staff of programmers, technicians and designers provides customizable business applications online, including: Corporate eStores, Online Catalogs, Online Marketing (eBlasts, etc.), and Workplace Recognition / Awards / Incentive Programs. The Admin module of our eCommerce solution works hand-in-hand with our internal business systems to provide 100% real-time, 24 / 7 access to information such as: Online Ordering, Real-time Inventory, Automatic Order Confirmations, Online Order Tracking, Companion/Substitution Items, Online Reporting, Stock Levels, Backorder Information, Inventory Due Dates, and shipping information.
To date, we’ve developed over 75 Web-based business applications. And, our clients enjoy the highest level of security with 128-bit SSL encryption from VeriSign and McAfee Security for online eStores. In addition, our Technology platform is EDI capable, and is compatible with Coupa, SAP and Ariba.
HDS is a member in strategic partnership with Facilis, an end-to-end merchandise solution, consisting of 50 distributors across the U.S. and Canada. As a member, HDS has the ability to leverage the buying power of $200,000,000 with 2000 merchandise brand name suppliers. This leveraged buying power results in bottom line benefits to all corporate clients. By carefully selecting vendors in every major product category, Facilis has given us the purchasing power available to only the largest suppliers in this industry. In return for our commitment to do business with them, the preferred suppliers of Facilis offer us preferential pricing and customer service. This in turn allows us to provide our customers with the best products at the best possible prices, giving us a distinct advantage over our competition.
HDS has opened an office in Guanzhou, China for Pacific Rim presence in manufacturing, sourcing, supply chain management and importing, and to control quality, production and logistics. Our staff in the U.S. through our Phoenix, AZ office, supports this China-based office.